Cancellation Policy
The cancellation will take effect from the day the written confirmation is received (email acceptable).
The following cancellation charges will be applicable depending on when the notification of the cancellation is received in writing and the period of stay in the Villa.
All cancellations made by the Lessee are subject to penalties below:
A) If the Lessee cancels the reservation 45 days or more prior to arrival date, all payments are forfeited but credited for 9 month from the date of the cancellation confirmation by the Lessor. The credit value can be used by the Lessee or anyone on his or her behalf for any reservation, during any period upon availability and solely for the villa initially reserved.
B) If the Lessee cancels the reservation within 45 days prior to arrival date,all rental payments are forfeited. A full or partial refund is solely applicable in the event that the Lessor secures another reservation covering partially or fully the initial cancelled reservation
C) Christmas and New Year Period, for any cancellation after the deposit and/or balance payment, all payments are forfeited. However, a full or partial refund is solely applicable in the event that the Lessor secures another reservation covering partially or fully the initial and cancelled reservation.
The above cancellation charges also apply if the Lessor cancels the booking due to non-payment of the balance.