A team of 10 in-villa staff, including villa manager, chef, chef assistant, housekeeping, gardener, security, handyman

One 8-hours standby minivan with driver

Daily half-board (Variety of Breakfast Selection and Thai Cuisine Set Lunch) dining at villa

Roundtrip transfers between Phuket International Airport and Villa W Luxury (based on same flights only)

Non-Alcoholic Beverages (soft drinks) during mealtimes at villa

Luxury Service Assistant on hand to anticipate and respond to guests’ every request

Private golf carts to enhance the villa commuting experience to the beachfront

Complimentary Welcome Signature Cocktail upon arrival

Complimentary Evian Water, Snack, Häagen-Dazs Ice Cream, Slushy during stay at villa

Complimentary set of Signature Afternoon Tea during stay at the villa

Complimentary Coffee with premium Segafredo coffee beans during stay at the villa

Exclusive use of snorkelling gear, kayak, paddle board at Ao Sane Beach & 3 bicycles

Babysitting: Babysitting service may be available at an additional charge.

Laundry: Laundry is outsourced and can be arranged for an additional charge

Others: Concierge Services for all kinds of activities (Boat rental, yoga and wellness sessions, massage treatments, cooking lessons…)

Low & high seasons

All payments received will be credited for the same property for a period of 12 months, excluding prime & peak seasons. All payments will be forfeited for any cancellation within 45 days of arrival.

Prime & peak Seasons

All payment (s) received will be forfeited or refunded in pro-rata shall another booking be secured for the same period that has been cancelled.

No refund when cancellation occurs within 75 days from arrival

Early Check-in & Late Check-Out fees

Early departure, immediately on arrival or later during the dates of stay, will be considered a cancellation and all funds will be forfeited

Notes

An admin fee of USD 50 +7% VAT will apply in the event of a refund and/or amendment to any reservation.The above cancellation charges also apply if ILS cancels the booking due to non-payment of the balance.If the dates of the booking require to be changed or amended, this may be treated as a cancellation of the original booking and cancellation charges may apply.